Stockman Longhorn

Survey

Thank you for taking the time to submit this survey.  Your opinion is important to us, and will allow us to reward employees for a job well done.  It will also help us address any issues or concerns you may have about our products or services. 

 

Mark Holder

As CEO of Stockmans Bank, I sincerely want to know what you think, because exceeding our customers’ expectations is my goal for the bank.  We strive to deliver outstanding customer service, and appreciate any compliments, complaints, or concerns so that we have a true vision of where we stand with you.  I will receive your response, and we will use your input to help us better serve you and the rest of our valued customers.  Again, I truly appreciate you taking the time to share your opinion…it’s customers like you that make our jobs worthwhile.

- Mark Holder, CEO

With your participation in our survey,

  • Questions are answered... 
  • Complaints are resolved... 
  • Compliments are appreciated... 
  • And as always… ideas and suggestions are welcomed!

*Please rank the following on a scale of 1 to 10, with 1 being the lowest or very poor and 10 the highest or excellent ranking:

1. How would you rank the friendliness of our staff?

1 2 3 4 5 6 7 8 9 10

2. How would you rank the competency of our staff?

1 2 3 4 5 6 7 8 9 10

3. How would you rank the professionalism of our staff?

1 2 3 4 5 6 7 8 9 10

4. How would you rank your confidence level in our staff keeping your information private?

1 2 3 4 5 6 7 8 9 10

5. How would you rank our website?

1 2 3 4 5 6 7 8 9 10

6. How would you rank our Online Banking Service?

1 2 3 4 5 6 7 8 9 10

7. How would you rank the financial products and services we offer

1 2 3 4 5 6 7 8 9 10

8. How would you rank our level of community involvement?

1 2 3 4 5 6 7 8 9 10

9. How would you rank our bank overall?

1 2 3 4 5 6 7 8 9 10

Please elaborate on any of the questions above, or provide any additional comments:

Contact Information: (If you prefer to remain anonymous, please leave blank.)

Your Name:

Your Email:

Telephone:

Would you like to be contacted regarding this matter?
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